Roku has built in Plex client app. In order to play the 4K HEVC videos on Plex, another important factor you should pay attention to is that the computer has to be competent enough so that it can support the high resolution video. Streaming 480i TV recordings direct play stutters (around 500kbps bitrate) but transcoding at 20Mbps for a 4k film is fine. [Read: Enable subtitles in Plex How to download and configure subtitles for Plex] I haven't tried putting an HVEC file on a USB and playing it, though. Situation is as follows. Using that information, your Plex Media Server can work together with your Plex app to figure out how much bandwidth is really required to stream something. Synology 1621+ & Intel NUC10i7FNH 7 months ago. Direct Play a 4K 60Gb files works with the occasional Plex micro buffer (1 second or less), but if file size get larger then Plex buffering is happening more often. Note: The Deinterlace setting does not apply in Mac OS X if the Hardware Decoding option is enabled. With the injection extension disabled, I couldnt even get the file to play Plex simply complained that there was an unspecified problem. I've been using the Plex or Plex Media Player to test movies to identify if I need to redownload them. Once the cache is filled the stuttering stops, how many mb it has cached already doesnt matter. (I used mp4 lossless convert) For some reason when I play these files via plex, even on direct play it stutters and buffers all over the place. 9 9. If you try to play content at too high a bitrate, the app can run out of memory available to it, which can result either in crashing or in poor playback, which may manifest as buffering. Im running Plex Media Server on a QNAP TVS-671 with a Core i5 Intel processor. Most of my movies are in 10bit HEVC. The Apple TV Plex app (even with the new player) cannot do this. Most Plex Apps allow you to enable or disable Direct Play within their settings. Does it say 'transcoding' or 'direct play'. I isolated this to the Emby app as I can play these files without any stuttering through the LG's Picture & Video app through the Synology DLNA media server. Quoted from Reddit forum, we found some people got troubles when playing 4K on Shield TV via Plex. Allow Direct Play. I believe direct play is better with the Infuse app than Plex app. H. HDFan Contributor. Direct Play - Auto or Enabled Allow Direct Stream - Enabled ***NOTE: If you experience issues such as buffering or stuttering, try changing the Remote Quality from level 2. The server is hardwired as well. FWIW I use my Roku with Ethernet hard wired into it rather than WiFi. 2 mo ago. When playing back content with high bitrate playback stutters every 5-10 seconds while the playback cache is filling up. Plex will now start to record significant events into its log. The settings in PseudoTV are all at default as I didn't see anything specifically relating to transcode/direct play * Spooling forward and/or backwards can also make the stutter disappear (but not always). I have a 3570K, in Plex I have the transcoder set to "make my CPU hurt", and I have it set to run all of my videos at 720p. FranknStein7 May 11, 2020, 5:22pm #2. 4K/UHD Video Support. After the upgrade to OS 9 the videos stutters no matter what setting I changed it to. (enhanced video player - all direct play no subs) hardwired to a gigbit network. Google Drive mounted with RClone on a Windows machine that I run at home. (HEVC) 1080p content play with subtitles and not stutter. Disabling Direct Play. I am getting micro stutters during playback. #37. All the heavy lifting happens on the server sidethe streaming, the transcoding of the streaming when necessary, etc.and it is very CPU intensive. This is what I don't understand with Plex. This allows Plex Media Player to attempt to deinterlace media that is interlaced. I am doing hardware direct play, I have a plex pass that allows it and those settings are enabled in Emby server too. Ive been experiencing stuttering with plex and Im not sure whats causing it. When I check the dashboard, the video is transcoded well out and has more then enough to play so it's not a buffering issue. Stuttered playback of a 1080p Main 10 h265/HEVC video file. Unfortunately my 4 friends have an issue with direct play stuttering. All used direct play on local LAN. Related Page: Direct Play, Direct Stream, Transcoding. It starts playing ok, but very quickly starts freezing and stuttering. Toggle navigation. For instance Back to the Future Blu-ray gets transcoded, while Avatar does not for me. The only thing that bothers me is transcoding. But what if you really want to play MKV files via Plex? When transcoding only the audio, the CPU never goes above 1-2% so it shouldn't be a problem with my PC or Plex. For instance Back to the Future Blu-ray gets transcoded, while Avatar does not for me. All other files converted via handbrake are fine. That said, the Shield is an excellent Plex client, direct playing nearly everything and never stuttering. Try your Shield on a 4K TV to rule out everything else. Both are 4K HDR devices so should handle HEVC easily. Therefore, in order to play MKV via Plex, the best solution is to convert MKV to MP4. Later that day I go to play This allows Plex Media Player to attempt to deinterlace media that is interlaced. Note: The Deinterlace setting does not apply in Mac OS X if the Hardware Decoding option is enabled. When playing media that is natively compatible, the Allow Direct Play toggle allows the app to directly play it without any conversion. I recently added a new 4K movie to my Plex library and noticed its video playback was incredibly choppy when I played it using the Plex app on my Apple TV 4K, to the point where some parts of the video were almost like watching a Live Photo instead of a movie - particularly scenes with wide shots featuring characters in the foreground and a moving landscape in the background. I've checked the following: Server Shows that it is Direct Play. Restarting server and client makes no difference. Posted by 10 months ago. Once the cache is filled the stuttering stops, how many mb it has cached already doesnt matter. Check our transcoding wiki to learn more about transcoding and direct playing. You can set up Plex to cast videos without stuttering or audio de-sync issues, even on underpowered first-generation Chromecast devices. I'm apparently a few releases behind the Android app. I call AT&T Fiber and get her setup on their 300 plan. I encountered the same thing when I did the similar with my Chromecast with Google TV using Kodi. However, if I forced transcoding to happen, the video stuttering would also go away. For example, if your TV has h.265 support, then in most cases you will be able to Direct Play H.265. 2) According to VLC Player the "Content bitrate" is fluctuating between 35000-4000kb/s OK, so I've run a few tests over the wire between 720p and 1080p. Mar 29, 2019. This gives me an MP4 with an AAC and AC3 sound track and subtitles and H264 video. Previously if I disabled direct play they would play smooth but would stutter if direct play was enabled. Both are 4K HDR devices so should handle HEVC easily. anything much higher than can cause stuttering and frequent pauses. Everyone blames the devices but after having an awful time streaming a 4K file and as others have mentioned, using something other than plex and the exact same devices, it works perfectly fine direct streaming. The log provided shows this scenario: * Starting PMS * Open Plex app * First play a tv show (which stutters) * Then play a movie (which also stutters) Mediainfo attached in xml. News; Wiki; Code; Bug Tracker; Download; Donate > Discussions > Hardware > 2018 - Amazon Fire TV Stick 4K Discussions > Hardware > 2018 - Amazon Fire TV Stick 4K Running TrueNAS-12.0-U2.1 with Plex media server and Chromecast Ultra connected to a wired 1Gbit Cat6 connection. From the Plex 'now playing' interface which you can access on a computer, what is next to video and audio on the tile that is streaming to the ATV. I tried both files on the Emby app on my Samsung TV and they both Direct Play perfectly. Lots of issues on dreamlink T1, and even some issues using the browser player. Share there is no transcoding taking place as both the client and server are showing the videos are being played with Direct Play. Help. FWIW I use my Roku with Ethernet hard wired into it rather than WiFi. Direct Play Video Support Native video support is typically (but not always) limited to the MP4 container, H.264 video encoding, and AAC audio. When playing the same media on my older AppleTVs they play fine. Posted by danbfree: Fix for Plex Direct Play crashing on 2019 tube/non-pro! Help. Stuttering Video - All Direct Play. The problem is audio transcoding. Later that day I go to play Solving stuttering playback / Buffering / Slow speed problem First ensure you are not transcoding. Why does it insist on transcoding some files and not others, even with direct play. How to Play 4K Movie on Shield TV via Plex Directly "I have a video from my iPhone X that is in 4k60 and it doesn't even play on Shield, or stutters, or freezes.Is it just because the network is slow? Could be caused by HDR->SDR conversion. I use plex because of nice environment and management through web interface, simple use for my wife, remote access and remote play on chromecast, or mobile phone/tablet. NC_Bullseye May 11, 2020, 5:22pm #3. There is no buffering issues, the stutter is like a rubber band effect. By baconborn September 6, 2018 in Troubleshooting . Getting Plex to Direct Play on the Apple TV 4K. LG TV with Plex app installed, connected wired 1 Gb directly to switch. In addition to that, 4K content is compatible for: I call AT&T Fiber and get her setup on their 300 plan. Even when Plex is stuttering I can switch over to YouTube or Netflix and they will play just fine. Save the file, and restart the Plex server program. Something is I've recently bought Tuneskit to strip the drm from Itunes file for plex. I believe the main reason is that there is only one xbox profile defined in plex. Plex would constantly choke, stutter, pause playback on these files. Plex will not direct stream atmos or truehd audio to the xbox. If you have players capable of direct play you do not need transcoding on the server. 1080p HEVC stutter on TCL 43S525. While we have passed it on to my family, we did originally use a Roku streaming stick for both Plex and Netflix. Bgrngod. All my files are in M4V containers ripped using MacDVD Ripper Pro. TCL also plays 4k HEVC h265 files just fine. For the Plex abilities alone, Id still recommend a Nvidia Shield. The only other problem I have seen is that on some versions of the Plex app on the TiVo the bitrate of the file can be a problem. Playing 4k movies on plex on shield tv, Movies are on a portable hard drive connected directly to the shield tv, Plex and kodi seem to be buffering them every 30 seconds or so any help would be appreciated thanks in advance. Basically, 1080p will play all of these smoothly. 4k@30hz probably too. End of the day - youre looking at the wrong variable (I was too). In my case, it was my streaming player display type setting, and Im guessing it is the same for you. There are only a few places that can cause this issue, and the Plex server is rarely it. Played through Plex, Emby, Roku Media Player via DLNA. I just upgraded my internet to 1 gig down and up and tried my first stream of a 4K HDR file. Direct Play. The TV does stutter over the wire. The Fire TV and Fire TV Stick might be the underdogs in the streaming platform world (and, perhaps, rightfully so) but with the addition of Plex you can blow the dust off your old devices and get more miles out of them. 2)check "enable AC3" in the plex app on the TiVo, then edit the HTML TV.xml file on the Plex server (under profiles) and replace all the entries of "aac" with "ac3". Allow Direct Play When playing media that is natively compatible, the Allow Direct Play toggle allows the app to directly play it without any conversion. Why does it insist on transcoding some files and not others, even with direct play. Take a screenshot of the play session in the PMS activity dashboard when you are playing a 4k file that is stuttering. The Plex Roku channel developers are aware of it. I noticed the last 2 server versions, anything that is transcoded locally or remotely the video freezes and stutters during playback. There is no bottleneck, and it doesnt happen when reddit: the front page of the internet Its usually older movies like Die Hard. Both both files are playing in full 4K HDR as the HDR icon at the top right of screen appears right on initial playback. You might be running into some known issues with the Xbox client app Direct Play not working with TS files on Shield TV, works with other devices and on Plex and tries to transcode (which is too much for the Pi I think, hence the freezing and stuttering).
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